Orientation 1 – Ensure program excellence providing all students with the opportunity to acquire the knowledge and skills necessary to successfully enter today's work force and higher education
1.1 Ensure programs are relevant to industry needs and further studies
1.1.1 Update our academic program practices within the College network, to meet the demands of the work force and higher Education
1.1.2 Promote bilingualism and the visibility and use of the French language at the College
1.2 Continue to refine the program approach
1.2.1 Deliver varied and flexible learning opportunities and environments
1.2.2 Build academic program competencies using a step-by-step approach (scaffolded learning)
1.2.3 Adopt a 21st-century holistic learning model (as per le MEES college learning model)
1.2.4 Foster the development of engaging pedagogical approaches and with an emphasis on the first semester experience
1.2.5 Reinforce the value of general education and complementary course competencies
1.3 Promote Student Success
1.3.1 Monitor and improve first-semester course success rates
1.3.2 Monitor and improve third-semester retention rates
1.3.3 Monitor and improve graduation rates (on time +2 for regular education) across all programs, including AECs (Continuing Education).
1.4 Strengthen College evaluation practices in line with Quality Assurance mechanisms as per “Commission d’évaluation de l’enseignement collégial” (CEEC) guidelines
Orientation 2 - Promote an open, supportive environment and a sense of belonging for all students and employees
2.1 Provide and promote support resources adapted to the needs of our college community
2.1.1 Provide and promote popular extra-curricular activities that contribute to personal growth and promote healthy living
2.1.2 Promote environmentally friendly practices
2.1.3 Expand and innovate orientation activities for new students
2.1.4 Reinforce a developmental academic advising approach
2.1.5 Expand academic support measures for students at risk
2.1.6 Expand career exploration and development practices
2.1.7 Offer ongoing professional and soft skills development including customer service training
2.1.8 Expand mental health support practices
2.2 Foster a culture of diversity and inclusion
2.2.1 Develop synergy between projects and activities within different areas of the College Community
2.2.2 Diversify extra-curricular activities and enrichment opportunities
2.2.3 Showcase achievements of the Heritage Community
Orientation 3 - Promote the College's visibility and engagement, both locally and internationally
3.1 Maintain an active media presence
3.1.1 Overhaul the College website
3.1.2 Identify and exploit the media platforms most used by students
3.1.3 Create and disseminate accurate and innovative College publicity
3.1.4 Ensure website social media platforms are accurate, up-to-date and informative
3.2 Take advantage of all opportunities to promote and raise the profile of the College
3.2.1 Expand Business Services offerings that promote lifelong learning and skills upgrading, while bringing revenue to the College
3.2.2 Ensure visibility in the English-speaking community throughout the Outaouais
3.2.3 Offer sustainable summer programming to the local population
3.2.4 Leverage political partnerships with the different levels of government
3.2.5 Promote the rental of facilities in the evening and on weekends
3.2.6 Exploit the College's location next to Gatineau Park
3.2.7 Promote the advantages of the CEGEP system to both parents, employers and students
3.2.8 Further develop the College Alumni network
3.2.9 Secure viability and support of the Cegep Heritage College Foundation fundraising campaign
3.3 Contribute to the development of the economy of the Outaouais region while enhancing the student experience
3.3.1 Seek partnerships and offer services that respond to the needs of local enterprises and regional organizations
3.3.2 Seek sustainable collaboration agreements and partnerships with organizations both within Canada and abroad
3.3.3 Participate in sustainable collaborative academic projects with other institutions that add to the student experience
Orientation 4 – Foster effective communication practices
4.1 Promote effective communication at all levels
4.1.1 Develop centralized information hub for information sharing within the college community
4.1.2 Clearly identify and document information gathering and distribution practices, including roles and responsibilities, timelines, medium, target audience
4.2 Identify technological obstacles affecting communication and implement solutions
4.2.1 Provide appropriate technology and ensure its upkeep and support
4.2.2 Disseminate robust tools where technology is seamless and easy to use
4.2.3 Improve consultation concerning classroom technology needs and support
4.3 Improve information service for all students, from promotion to graduation
4.3.1 Ensure program publicity accurately reflects the competencies to be acquired as well as identify future career and learning pathways.
4.3.2 Expand the use of technology for registration and fee payments
4.3.3 Adopt the information platform most likely to connect with students
