This page was updated: Sep 9, 2021 2:00pm.

If you are experiencing COVID-19 symptoms, do not come to the campus. Please stay home and follow public health guidelines.

Heritage Community, you have displayed a fantastic sense of partnership since March 2020. Thank you all for your efforts!

CURRENT PLAN

The Quebec government has stated that under current epidemiological conditions and with vaccination rates among students progressing well, a return to in-person learning in Fall 2021 can be envisaged at all post-secondary institutions.

With this in mind, Cégep Heritage College is preparing for a full return to campus for the Fall 2021 semester. All support staff, professionals and managers will be back full-time onsite as will students. Please note that faculty and staff protocols are subject to guidelines from the Commission des normes, de l’équité, de la santé et de la sécurité du travail (CNESST), whereas protocols for students are mandated by the Ministry of Education.

This return to full capacity on campus will be a major transition for the entire community.  With this in mind, we have prepared a Frequently Asked Questions page. 

Fall classes start on Monday, August 23, 2021.

Frequently Asked Questions

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  • How many COVID cases do we have?(NEW)

    Since the beginning of the Fall 2021 semester (August 23, 2021), the College has had 0 cases.  

  • Would an indoor information session/meeting be considered an extra-curricular activity?How many people can be in a classroom or the auditorium for sessions like this?

    For example, would an indoor information session/meeting (PEA, Meeting the Guidance Counselor/Librarian etc.) be considered an extra-curricular activity (thus requiring/encouraging a vaccine passport?) And, based on current guidelines, how many people can be in a classroom or the auditorium for sessions like this?

    Answer:

    We recommend that any session/meeting using local resources (Librarian/guidance counselor, etc.) be organized as part of the classroom and not outside of it since the vaccination passport is not required during activities taken place in the classroom.

    Any inquiries about Program Exit Activities would have to be directed to your respective Associate Academic Dean. At this time with the current guidelines that we have, the number of people that can be in one’s room is limited by the number of seat. However, everyone must follow the health & Safety protocols while at the College

  • Will the College tell us when we have new COVID cases?

    Yes. Every Thursday, the College will provide an update in the FAQ of the number of cases at the College for the semester to date. It will be a running total for the entire semester. You should expect to see the message below.

    “Since the beginning of the Fall 2021 semester (August 23, 2021), the College has had 0 cases.  All College and public health protocols have been followed. If you have not already been contacted by someone from the College, there is no reason for concern regarding these cases. Let’s keep working together for everyone’s safety, and if you are eligible, please get vaccinated so we can all enjoy being on campus and participating in activities ”

  • If we had a social activity for the students outside, is 50 the maximum number of people who can gather? And, again, if this is considered an extra-curricular activity, is a vaccine passport required/encouraged.

    Unfortunately, with the current guidelines that we must follow, we recommend that no social activity outside the classroom be organized by teachers at this time until further notice. Student Services will be organizing activities for students and will be in charge of ensuring that students participating in these activities are fully vaccinated. Any other inquiries about this may be directed to your respective Associate Academic Dean.

  • Would an indoor information session/meeting be considered an extra-curricular activity?How many people can be in a classroom or the auditorium for sessions like this?

    For example, would an indoor information session/meeting (PEA, Meeting the Guidance Counselor/Librarian etc.) be considered an extra-curricular activity (thus requiring/encouraging a vaccine passport?) And, based on current guidelines, how many people can be in a classroom or the auditorium for sessions like this?

    Answer:

    We recommend that any session/meeting using local resources (Librarian/guidance counselor, etc.) be organized as part of the classroom and not outside of it since the vaccination passport is not required during activities taken place in the classroom.

    Any inquiries about Program Exit Activities would have to be directed to your respective Associate Academic Dean. At this time with the current guidelines that we have, the number of people that can be in one’s room is limited by the number of seat. However, everyone must follow the health & Safety protocols while in the room listed under Question no. 1.

  • I've had to ask students to put their masks on. In one case, I even had to explain that it needs to be worn over the nose. If someone should refuse to wear a mask, or refuse to wear it properly, what should my next step be?Who enforces the mask rule?

    I just wanted to let you know that, in both my on-campus classes this term, I've had to ask students to put their masks on. In one case, I even had to explain that it needs to be worn over the nose. If, at some point, someone should refuse to wear a mask, or refuse to wear it properly, what should my next step be? Who is enforcing the mask rule?

    Answer:

    We should all remind anyone who do not wear their masks or ask them to wear them properly. If someone refuses, remind them gently why it has to be worn, it is for their safety as much as the safety of everyone around them. While at the College, everyone must follow all our health & safety protocols in place to help keep everyone safe. You could offer a new mask to the student who does not have one. We have several at all entrances of the College. As a last resort, if the person refuses, please ask this person to leave the classroom if they don’t want to follow the College health & Safety protocols in place and notify Student Services so that a follow-up can be done with the student concerned. We will be sending reminders on a regular basis to both staff and students on our health and safety protocols that must be followed while on campus.

  • Can students share material during labs such as markers, art materials, white board markers etc... or must they each have their own?

    They can share but we suggest that they wash or sanitize their hands before using the equipment.

    Building Services can supply cleaning supply if you need some. Another option would be for students to wear gloves if they wish when they do certain activities. You can also get some of those from building services as well by contacting them at bservices@cegep-heritage.qc.ca .

  • I use the active learning classroom and laptops. Is there a special/different protocol for them? What needs to be wiped? What needs to be done in the end?

    Computer wipes are located in all Computer Labs to wash the keyboards at the end of each class. Cleaning equipment should be located on a table in that class if anyone wishes to clean up their table before use. Building Services personnel does also clean up all classroom tables every day.

  • What about students eating/drinking in class? As you know, students are often 3 hours in a class and really do need to re-nourish. How do we police that they are not “constantly” eating so have their mask off?

    We recommend that students should not eat or drink in classes especially in Labs where there is computer equipment. If possible, we recommend that breaks be incorporated into your class to allow students to leave the class and eat and drink in a designated area (i.e.: cafeteria, student lounge, etc..) instead of using the classroom setting. Reminding students of the protocols and having some signs posted in the room will help. This will be part of the reminders that will be done regularly.

  • Is the rumour true that approximately 25% of our students are not currently vaccinated/fully vaccinated?

    Is the rumour true that approximately 25% of our students are not currently vaccinated/fully vaccinated?

    I'm also curious to know the extent to which the College has the authority to make its own policy decisions regarding COVID. Are all of our COVID measures strictly dictated by the Ministry, or do we have latitude to make decisions that make sense to us?

    Answer:

    We have been reassured that our vaccination rate is higher than the minimum set by Government officials. This is why we have been given the “go ahead” to return campus from the government since. For more information about vaccination statistics please go to health-infobase.canada.ca/covid-19/vaccination-coverage/ .

    As a post-secondary institution in Quebec, we must follow the rules and guidelines given to us by the CNESST (Commission des Normes de l’Equité, de la Santé et de la Sécurité du Travail) which is the government body in charge of health and safety of workers in Quebec. We must also follow the recommendations of our local Public Health, the directives of the Ministry of Education and of the Quebec Government.

  • Is the ventilation system at the college equipped with HEMPA filters?

    We are using what is recommended by our experts for the type of ventilation system that we have, which is Merv 12 pleated filter in every classroom and offices which is changed several times per year. We also operate with 100% of fresh air intake, 24/7 to help minimize the risk. Our systems are also equipped with CO2 detectors to help monitor the C02 level in the building.

  • Is anyone currently tasked with monitoring/enforcing social distance rules?

    Yes, our security guards have been asked to regularly walk around the college to remind anyone who does not follow our health and safety protocols. We are also looking at other ways to help enforce our Health and Safety protocols on a regular basis which will be implemented over the next few days.

  • Is there a procedure to help maintain safe distances between people who use the washrooms (a system limits the number of people who use them at any time?) or the hallways (which are barely wide enough for people to maintain a one-metre distance)

    In all these common areas, we must all keep our masks on. Whenever you cannot maintain a distance of 2-meters with other staff member, we must all keep our masks on. Students who cannot keep a distance of 1-meter with other students must also keep their masks on.

  • Can you explain the rationale for requiring students to social distance outside classrooms, but not inside classrooms? This measure would seem to be self-defeating.

    These are government’s instructions that we are following. For more information, please go to https://www.quebec.ca/en/education/back-to-school-2021-higher-education

  • Do we continue a screening procedure before we are allowed to enter the college building? This could be done electronically: the college community could be sent an online screening questionnaire to complete each day before arriving on campus.

    No, the HealthQ questionnaire does not need to be completed prior to entering the College. Instead, everyone is asked not to enter the building if they have any of the Covid-19 symptoms. A large STOP sign is posted at each entrance of the College to remind everyone when they come in. If anyone has any symptoms, they are asked to stay home.

    For students who have any Covid-19 symptoms and who need to stay home , they are asked to contact Student Services at sservices@cegep-heritage.qc.ca or call them at 819-778-2270 ext. 1320 so that they can receive the appropriate accommodation. Academic Services will then contact all teachers concerned if an accommodation is necessary.

    For administrative personnel who have any symptoms and who need to stay home, they are asked to contact their immediate supervisor and to notify HR via email at HR@cegep-heritage.qc.ca . They will be given instructions on how to proceed and will receive the appropriate accommodation.

    For teachers who have any symptoms and who need to stay home , they are asked to contact their respective Associate Academic Dean and notify HR at HR@cegep-heritage.qc.ca before making any changes to their course delivery so that they can receive further instructions on how to proceed and receive the appropriate accommodation.

  • What types of mask must student wear when at the College?

    Students and staff must wear procedural masks and not just facial coverings. The College is providing procedural masks to everyone on campus, and they should be changed twice a day if the person is on campus all day.

  • Is there any social distancing that students have to respect while at the College? (For Teaching personnel only)

    Yes, if you are 2 meters away from all of the students, you don’t have to wear your procedural mask while teaching and moving around in front of the Class.

  • Have new protocols for sports and activities been released by the Quebec Government?

    On August 20, 2021, the we were provided with the following document:  Coronavirus (COVID-19) updates | Heritage (cegep-heritage.qc.ca)

  • In the news they are always talking about ventilation as being extremely important in the time of COVID-19. Does Heritage have a good system and how is it being maintained?

    Built in 1993, the College is relatively new. In addition, we integrated a state of the art ventilation system that draws air from outside, circulates it in a particular section and then circulates it out. The same air does not travel throughout the entire building.  In terms of staff, we are proud to have a ventilation expert on our team which is extremely rare for an educational institution. We have done everything possible to maximize the safety of everyone that enters the building.

  • What is the format for the Fall 2021 semester?

    On August 6, 2021, the government announced a return to in-person learning this fall, thanks to the overall public-health situation in the province and in particular the vaccination coverage among students. Data confirms that over 75% of Cégep Heritage College students have received both doses of the vaccine. This means:

    • The majority of classes will take place in person.
    • Some classes will take place online. Please see your individual schedule.
  • Is it safe to come back to campus?

    Cégep Heritage College has taken every precaution to make everyone on campus safe. We have an outstanding ventilation system, stations with products set up in every classroom and our staff is constantly at work disinfecting. Since the pandemic started, we have not had a single report of a person catching COVID-19 on our premises. We clean. Two members of our building services team focus on sanitizing and disinfecting regularly every surface for your health and safety. They are also refilling hand sanitizer bottles in offices, classrooms and other areas in the college. If you find a station is missing product, please contact building services  bservices@cegep-heritage.qc.ca or visit them in room A-200.

  • Is there any social distancing that students have to respect while at the College?

    Yes. While no physical distancing will be required in classrooms amongst students the students themselves, a 1-metre distance should be maintained between students in all common areas of the College such in the hallways, library. In certain cases, such as in the cafeteria, tables must be 2 metres apart and up to 10 people can sit at table, athletics training facilities, or in singing courses, a 2-metre distance has to be maintained.

    As per Quebec government directives, students are required to wear a procedural mask at all times except when eating or drinking. Employees are not required to wear a mask if they are able to maintain a 2-metre distance from colleagues and students in an office, classroom, and library, or when eating in a cafeteria or designated areas.

  • Will we have to wear a mask?

    Yes. As per Quebec government directives, the use of masks when entering or circulating in indoor spaces that are shared with others will be mandatory until government public health officials remove this requirement.

    As per Quebec government directives, students are required to wear a procedural mask at all times except when eating or drinking.

    Employees are not required to wear a mask if they are able to maintain a 2-metre distance from colleagues and students in an office, classroom, and library, or when eating in a cafeteria or designated areas.

    Teachers, if you are 2 meters away from all of the students, you don’t have to wear your procedural mask while teaching and moving around in front of the Class.

  • Will the procedural mask be provided to staff and students?

    Yes, and should be replaced twice a day.

  • Does a face shield replace a mask?

    No but it can be used as an additional protection. Anyone wanting to have a face shield can forward their request to Building Services at bservices@cegep-heitage.qc.ca

    For more information about Face shields, please go to : https://www.quebec.ca/en/health/health-issues/a-z/2019-coronavirus/answers-questions-coronavirus-covid19/confinement-instructions-symptoms-treatments-covid-19#c59083

  • Will we have to continue to use the Health app?

    No. However, because this rule can change at any time due to new Ministerial directives, the Health App will remain on the landing page.

  • If I am double vaccinated do I still have to use the Health app?

    Yes. Until there is a system of proof of vaccination created by the government.

  • Will a vaccination passport be required for students who come to Cégeps?

    No. However, the vaccination passport will be required from anyone (students and staff) wishing to use the athletic facilities or participate in any extracurricular activities at the College. A memo was sent about this to both staff and students on September 1st. At this point, the vaccination passport, once effective on September 1, will only be applied to non-essential services such as restaurants, bars, and clubs, and NOT to post-secondary institutions. However, within the Cégep, it will apply to use the weight room and yoga room when the space is being used for recreational use and not part of a formal course.

  • What is the protocol for Heritage Hurricanes athletes? Will they have to have a vaccination passport?

    The use of a vaccination passport has been announced by the Government for any sports (outside of a course) or extra-curricular activities as of September 1st. A memo has been sent to both staff and students about the vaccination passport on September 1st.

  • How can I see my teacher outside of class time?

    All teachers hold regular office hours during the semester. Each teacher will specify their office hours on the course outline. Office hours may be in person or online depending on the situation.

  • What if I need help with academic or personal issues?

    Please contact Student Services to see the kinds of help available and whom to contact. The Heritage Student Guide also provides a number of answers and details. Getting Started | Heritage (cegep-heritage.qc.ca)

  • What protocols should staff follow in shared office space?

    Employees working in a shared office space on site that are able to maintain a 2-metre distance with colleagues at all times may remove their mask. If you are unable to maintain a 2-metre distance, a physical barrier should be erected such as plexiglass or procedural mask should be worn. Please contact Building Services to place an order for a plexiglass barrier if applicable.

  • Can we obtain some voice enhancers to teachers while teaching to help boost our voices?

    We are in the process of inquiring about this. We will get back to you on this as soon as we have news to share.

  • Can teachers organize a pizza lunch for a group of students using the outdoor classroom?

    No, this is not recommended at this time. Students can separate lunches and eat together. Communal food such as pizzas should be avoided. Slices must be put on separate plates (as opposed to students reaching in and taking their own slice).

  • Who do I contact if I do not feel well?

    Whether related to COVID or any other health issue:

    Students: Contact Student Services sservices@cegep-heritage.qc.ca

    Faculty: Contact Academic Services  acadservices@cegep-heritage.qc.ca and HR at HR@cegep-heritage.qc.ca

    Staff: Contact your immediate supervisor and HR@cegep-heritage.qc.ca

  • What to do when waiting for a Covid-test result?

    Students will be asked to contact student services at sservices@cegep-heritage.qc.ca  for further instructions.

    Staff: When testing is required, you must inform the Human Resources Department as soon as possible at HR@cegep-heritage.qc.ca. Once you receive the test results from public health officials (Direction de la Santé Publique–DSP), you must inform Human Resources. An assessment and/or authorization to return to the College will be communicated.

  • Can I park on campus?

    Yes. Parking is available on site for a fee, daily and monthly passes are available. Please contact building services is you need a parking pass. bservices@cegep-heritage.qc.ca

    Patrol will start monitoring again starting September 6, 2021.